Looking for an E-commerce Shipping Company? Consider the Factors Below.
If you are into ecommerce business, you will need a shipping company for delivering good to your consumers. If you are looking for efficiency and customer satisfaction, the kind of company you choose to deal with is important. There are several shipping companies in the market but getting the best you must do some research. The factors below can help you in settling for the right eCommerce shipping solutions.
When looking for a shipping company, consider the size and the type of good you want to ship. For example, if you are shipping many goods, choose a shipping company that specializes in such products. In case the goods are highly perishable go for a company that has invested in shipping containers for perishable goods.
Next, check the reputation of the company. It is important to check on the internet for reviews that have been done on the company. If you find most of the comments on the companies website are complains, that’s a red flag and its best to avoid dealing with the company, otherwise they will end up disappointing you. There are reputable sites online that give reviews about shipping companies, it is advisable to through the reviews on such sites. Companies that have a good reputation will always have good reviews.
How long does the shipping company take to ship? When choosing a shipping company, go for a company that keeps their word when it comes to the duration they will take to ship. In case you need the eCommerce goods to be delivered urgently, choose a company that has a short delivery period.
Most importantly, check the rates of the shipping company. The charges are mainly determined by the size of your cargo, the more the good the more you will pay. To ensure you get the best deal on shipping, ask for price estimates from several companies then do a comparison. Some shipping companies will agree to negotiate on the cost, especially if you are shipping many goods. Go for a shipping company with favorable rates.
How close is the shipping company to your customers. It is important to check if your customers are based locally or international before choosing a shipping company, if you have both local and international clients choose a company that will work for both.
Can you track the goods when they are on transit? Go for a shipping company that allows your customers to see where their cargo has reached. In case there is any deals on the goods, your customers will be aware.
It is important to the company for a list of some of their clients, call them to get unbiased opinion about the company.